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Contractor
“Contractor rolls out revised procurement strategy”
The challenge
An exceptionally successful national contract caterer was experiencing strong business growth but its central purchasing administration office was struggling to support the growing business. Whilst some supply categories were managed from centre, many supplier contracts were made locally. The result was pressure on the central finance team, poor purchasing rates and issues with their product due diligence. The installation of an e-procurement system started, but stalled, resulting in a de-motivated team having to re-think their strategy.
The solution
Acquire undertook a phased supplier/category review with the full involvement of representatives drawn from every layer of the contractor’s management team. Using the information gathered Acquire undertook a root and branch strategic review and investigated the causes of the e-procurement failure.
The report covered every aspect of the procurement process and identified a number of objectives for the future whilst making recommendations to deal with the immediate issues/problems that needed to be addressed in the short term.
The result
An internal supplier review committee process was adopted which resulted in a rationalised supplier base providing effective due diligence, improved purchase rates, improved central workloads and a cohesive product offering across the estate. Our Report findings were accepted which resulted in the existing e-procurement provider being terminated and replaced by Acquire’s epsys system. Acquire’s operational team are now embedded within our client’s organisation allowing us to maximise the benefits of our association at both the centre and out within the contractor’s estate.
“Acquire provide the total package, in effect we have out-tasked our purchasing dept – it has been a journey but we would never return to the previous regime.”
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Featured case study
HUGE savings without compromise
The Operations Manager of this large hotel and restaurant in Berkshire had found that his existing supply agreements were increasing in cost and he had also experienced a reduction in the quality of goods being delivered. Acquire were brought in to help.